Privacy Policy

Last Updated: September 26, 2025

Your privacy is important to us. This Privacy Policy explains how Green Cane Innovations Limited collects, uses, and protects your personal information when you visit and interact with our website.

Who We Are

Our website address is: https://greencaneinnovations.org/

What Personal Data We Collect and Why We Collect It

Comments & Contact Forms

When you submit information through our contact forms, partnership applications, or comment on our news and stories, we collect the data shown in the form. To help with spam detection and ensure security, we also collect your IP address and browser user agent string.

Media

If you upload images to our website (for instance, as part of a partnership application or community story submission), you should avoid uploading images with embedded location data (EXIF GPS) included. Other visitors could potentially download and extract this location data from images on the site.

Cookies

Our website uses cookies to enhance your experience. Here’s how:

  • Contact & Application Forms: If you fill out a form, you may opt-in to saving your name, email, and organization in cookies. These are for your convenience so you do not have to fill in your details again. These cookies last for one year.

  • Analytics: We use cookies to understand how visitors engage with our site, which helps us improve our content and user experience. This data is aggregated and anonymized.

  • Partner Portals: If we create a login area for partners or investors, we will use temporary cookies to manage sessions and save display preferences. These cookies contain no personal data and are essential for functionality.

Donation and Partnership Data

When you make a donation, apply to be a partner, or register for an event, we collect information necessary to process the transaction and maintain our records. This may include your name, contact information, organization, and payment details. Payment details are processed securely by our third-party payment partners and are not stored on our servers.

Embedded Content from Other Websites

Articles and pages on this site may include embedded content (e.g., videos from YouTube, project maps, partner content). Embedded content from other websites behaves in the exact same way as if you have visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, especially if you have an account and are logged in to that website.

Who We Share Your Data With

Green Cane Innovations Limited does not sell your personal data. We only share it in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our website, processing donations (e.g., payment gateways), or conducting our business, so long as those parties agree to keep this information confidential.

  • Legal Requirements: If required by law, we may disclose your information to comply with a legal obligation or to protect and defend our rights or property.

  • Password Resets: If you request a password reset for a user account, your IP address will be included in the reset email.

How Long We Retain Your Data

We retain data for different periods depending on its purpose:

  • Contact Form Submissions: We retain these for up to two years to manage inquiries and follow-ups.

  • Partnership & Donor Records: We retain this information indefinitely for administrative, financial, and legal record-keeping.

  • Comments: If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve any follow-up comments automatically.

  • User Accounts: For users that register on our website (e.g., partners), we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data

You have the right to control your personal information. If you have an account on this site, have left comments, or have submitted information through our forms, you can:

  • Request Access: You can request to receive an exported file of the personal data we hold about you.

  • Request Erasure: You can request that we erase any personal data we hold about you.

Please note that this does not include any data we are obliged to keep for administrative, legal, or security purposes (such as donation records). To make a request, please contact us at partnerships@greencaneinnovations.org.

Where Your Data Is Sent

Visitor comments and form submissions may be checked through an automated spam detection service to protect our website. Data may also be processed by third-party service providers (like our email newsletter service or payment processor), some of whom may be located outside of East Africa. We only work with partners who have strong data protection standards.

How We Protect Your Data

We are committed to protecting your data. We implement a variety of security measures including SSL (Secure Sockets Layer) technology to ensure that your personal information is encrypted and transmitted securely. Access to personal data is restricted to authorized personnel only.